Privacy Policy

Effective Date: September 24, 2026

1. Introduction

Welcome to Influensea.com (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website influensea.com and use our services. We are committed to complying with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Information We Collect

We collect the following types of data:

• Personal Data: Such as your name, email address, and contact details, collected when you create an account, contact us, or subscribe to our services.
• Payment Information: Billing details (handled securely by third-party payment processors).
• Technical Data: IP address, browser type, device information, cookies, and usage data related to how you interact with our website.
• Content and Preferences: Information you provide when using our platform, including preferences, settings, and user-generated content.
• Facebook and Instagram Data: Information about the Facebook Pages and Instagram accounts you connect to Influensea. See what we store and how to have it deleted.

3. Facebook and Instagram Data

3.1 What We Store and Why

When you connect a Facebook Page or an Instagram professional account to Influensea, we store the following data for that account:

• Account details: Such as the ID, name, username, and profile picture of each connected account, and the list of Facebook Pages, with any linked Instagram accounts, that you gave Influensea access to. We use these details to show which accounts are connected, to let you choose where each post goes, and to troubleshoot connection problems.
• Access tokens and permissions: The access tokens Facebook or Instagram issue for each connected account, their expiry dates, and the permissions you granted. We use these to publish and manage posts on your behalf.
• Posts: The posts you schedule or publish to connected accounts through Influensea, including their text, media, and scheduled times, and what Facebook or Instagram return when we publish them, such as post IDs, links, status, and error messages. We use these to schedule and publish your posts and to show you their status.

3.2 How to Disconnect Facebook or Instagram

Facebook Pages and Instagram accounts are managed on the Schedule page in Influensea. To disconnect one:

1. Sign in to Influensea.
2. Open "Schedule".
3. Open the "Already connected" list.
4. Open the menu (three vertical dots) next to the account you want to disconnect.
5. Choose "Disconnect".

Workspace owners and admins manage social connections. If you are a member of a team workspace, ask an owner or admin to disconnect the account.

Disconnecting stops Influensea from using the account in that workspace. We delete the access tokens we store for it and mark the connection as revoked. If the account is connected in more than one workspace, disconnect it in each one.

Disconnecting does not delete the other data described above, such as account details and post records. To have that data deleted, request deletion as described below.

3.3 How to Request Data Deletion

Wherever you live, you can ask us to delete the Facebook and Instagram data we store. Email support@influensea.com and tell us which Facebook Pages or Instagram accounts your request covers. If you have an Influensea account, send the request from the email address you use to sign in. We may ask you to confirm that you manage those accounts. You do not need to disconnect them first.

When we process your request, we delete all Facebook and Instagram data we store for those accounts, including account details, access tokens and permissions, and records of posts published or scheduled to them, including their metadata.

Removing Influensea from your Facebook or Instagram settings does not delete the data we store. Email us to have it deleted.

3.4 What Stays on Facebook and Instagram

Disconnecting an account or having your data deleted from Influensea does not remove content already published to Facebook or Instagram. Posts Influensea published for you stay there, as do comments and profile information on your accounts. Use Facebook's and Instagram's own tools to manage or delete them.

4. How We Use Your Information

We process your personal data for the following purposes:

• To provide and maintain our platform and services.
• To process payments and manage subscriptions.
• To communicate with you regarding support, updates, and promotional offers (with your consent).
• To personalize your user experience.
• To comply with legal obligations or respond to lawful requests from public authorities.
• To detect and prevent fraud or misuse.

5. Legal Basis for Processing (GDPR)

Under the GDPR, we process your personal data based on the following legal grounds:

• Consent: Where you have given clear consent for us to process your personal data for a specific purpose.
• Contractual necessity: When processing is necessary to perform a contract with you (e.g. providing services).
• Legal obligation: Where we are legally required to process the data.
• Legitimate interests: Where processing is necessary for our legitimate interests, and your interests and fundamental rights do not override those interests.

6. Your Rights Under GDPR

If you are a resident of the European Economic Area (EEA) or the UK, you have the following rights:

• Right to Access – You have the right to request copies of your personal data.
• Right to Rectification – You can request that we correct any information you believe is inaccurate or incomplete.
• Right to Erasure – You have the right to request that we delete your personal data.
• Right to Restrict Processing – You can request that we restrict the processing of your data.
• Right to Data Portability – You can request the transfer of your data to another organization or directly to you.
• Right to Object – You have the right to object to our processing of your personal data.
• Right to Withdraw Consent – If processing is based on consent, you may withdraw your consent at any time.

To exercise any of these rights, contact us at support@influensea.com.

7. Sharing Your Information

We may share your personal data with:

• Service providers: Such as web hosting, analytics, email communication, and payment processing.
• Legal and regulatory authorities: If required by law or to protect our legal rights.
• Business partners: In the event of a merger, acquisition, or asset sale (with proper safeguards in place).

We do not sell your personal data.

8. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including legal, accounting, or reporting requirements.

9. Data Security

We use appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, no method of data transmission over the internet is completely secure.

10. International Data Transfers

Your personal data may be transferred to and stored in countries outside the EEA. When we do so, we ensure that such transfers are compliant with GDPR and are protected by appropriate safeguards (e.g. Standard Contractual Clauses).

11. Cookies

We use cookies to enhance your experience, analyze traffic, and personalize content. You can manage your cookie preferences through your browser settings or via our cookie banner.

12. Children's Privacy

Influensea.com is not intended for individuals under the age of 18. We do not knowingly collect data from children.

13. Changes to This Policy

We may update this Privacy Policy periodically. The revised version will be indicated by an updated "Effective Date" and will be effective as soon as it is accessible on our website.

14. Consent Upon Registration

By creating an account or signing up on Influensea.com, you explicitly consent to the following under Article 6(1)(a) of the General Data Protection Regulation (GDPR):

• The collection and storage of your personal data (such as your name, email address, and any other information you provide);
• Being contacted by Influensea via email or other means regarding services you have signed up for, product updates, platform improvements, and relevant promotional content.

You may withdraw your consent at any time by contacting us at support@influensea.com or by clicking the "unsubscribe" link found in our promotional emails.